Supercell Account Locked on Broken Phone – No Access for Months
February 11, 11:24 pm
-
I lost access to my Supercell account because it was tied to my broken phone. I still have all my account details, including my phone number and email, yet Supercell refuses to provide me with the necessary recovery codes. They even asked for my App Store purchase receipts, which I provided, but after six months, I have seen no progress whatsoever.
This is beyond frustrating. I have spent money on this account, and I have provided every proof of ownership they requested. Yet, I still cannot access my account. Supercell, please resolve this issue immediately! I just want to get my account back and continue playing.
Q&A: Explore Popular Queries
Check out the solutions and tips on this topic.
Show more
Similar Complaints
I can no longer access my game linked to Supercell ID, and it’s been an incredibly frustrating experience. The system keeps asking me for a recovery code, yet Supercell never sends one. I’ve reached out to their support team multiple times, and I still haven’t received any response or assistance. I...
I lost the recovery code for my Supercell account, but I still have access to my phone. Is there any way you can send me an SMS verification code to recover my account? I have invested a lot of time and progress into this game, and I desperately need help to get my account back. However, every time...
After switching phones, I lost access to my email information linked to my Supercell account. Since February 25, 2025, I have reached out to Supercell multiple times, but every time, I was told someone would get back to me. However, no one has responded. I provided my associated email address and ex...
I’ve been playing Supercell games for years, and now I’ve lost access to my account—not because I forgot my info, but because no one at Supercell is helping. I still have all the correct details: account ID, game history, email, and even device information. But despite submitting accurate answers, t...
I have been requesting the return of my Brawl Stars account for months, but the support team refuses to give it back. My account name is s****🕸️, it has 50,500 trophies, and the player code is YLCOL9QQP. For the past 30 days, they have been making excuses and not restoring my account. In addition,...
Comments