Supercell locked me out of my Boom Beach account after switching devices, how can I recover it?

For about four months, I haven’t been able to access my Hay Day account named “Hira.” After switching phones, I was still able to log into my account for a while on my Samsung Tab S10 FE, but then the account suddenly disappeared, and I have not been able to access it again. I explained the situati...

My Clash of Clans account, which I was using on my Realme 11 device, was stolen about 10 days ago. I managed to recover it shortly after, but it was stolen again on November 4, and I currently cannot access my account. The email address linked to the account is m*************@gmail.com**. During th...

I haven’t been able to access my Clash Royale account for about 3–4 days. My Game Center account is linked to the email address “ko*****@hotmail.com” and my in-game username is “A-L-P.” When I open the game, my account with King Level 42 appears on the screen, but when I tap “OK” the game freezes, a...

I have been playing on my Supercell account for the past six years. Recently, I started using my iPhone 13 Pro Max, but before that, I played on my Honor X7B. Both devices belong to me. I suspect that my account might have been locked because I switched between these two devices. Please help me reco...

I’ve been playing Boom Beach for about nine years. My player name is kerem, my player tag is #89lylvy82, and I’m level 81. For the past five days, I haven’t been able to access my account — the game starts me from the beginning as if I were a new player. I’ve provided all the requested information a...

I haven’t been able to access my Clash of Clans account from my Samsung Galaxy S22 for the past four days. When I try to log in, no verification code is sent to my email, so I can’t access my account. My account is linked to the email address t********@gmail.com.* The problem occurs every time I try...

On March 26, 2022, I purchased the “Gem Conversion Packs” for Clash of Clans from the Supercell seller via Google Play. My order number is gpa. 3303-3837-5410-46978. Some time after the purchase, I changed my phone, and following that change, the login code stopped arriving at the email address link...

I am experiencing a serious issue accessing my Hay Day account after my daughter reset my phone to factory settings, which erased all my data. Initially, I had forgotten the email linked to my game, but once I remembered it, I reinstalled the game and was able to play without problems for a short ti...

I lost access to my Brawl Stars account named “🌸k*** ni🌸” after I accidentally deleted the game from my Samsung Galaxy A06. When I reinstalled the game, instead of restoring my original account, it automatically created a brand-new account named “a fkeptd**.” My original account ID was “k** delfin...

I can no longer access my game linked to Supercell ID, and it’s been an incredibly frustrating experience. The system keeps asking me for a recovery code, yet Supercell never sends one. I’ve reached out to their support team multiple times, and I still haven’t received any response or assistance. I...

After switching phones, I lost access to my email information linked to my Supercell account. Since February 25, 2025, I have reached out to Supercell multiple times, but every time, I was told someone would get back to me. However, no one has responded. I provided my associated email address and ex...

Hello, I am unable to log into my Brawl Stars account after resetting my phone and reinstalling the game. When I try to sign in through Supercell ID, I never receive the verification code. However, when I create a new account with a different email, the code arrives instantly. Why is this happening...

I lost access to my Supercell account because it was tied to my broken phone. I still have all my account details, including my phone number and email, yet Supercell refuses to provide me with the necessary recovery codes. They even asked for my App Store purchase receipts, which I provided, but aft...

I lost the recovery code for my Supercell account, but I still have access to my phone. Is there any way you can send me an SMS verification code to recover my account? I have invested a lot of time and progress into this game, and I desperately need help to get my account back. However, every time...

I’m facing an urgent issue with my Supercell account, which is at risk of being deleted. I attempted to log in from multiple devices, including the phone used by the individual trying to delete it, but I keep encountering the same error. The verification process consistently fails, and I’m unable to...

Hello, I had a 27,577-trophy account on Brawl Stars, but I can no longer access it. I was informed that others might have accessed the account and was told that my ownership couldn’t be verified. As a result, my account has been locked, and I can no longer use the account I put so much time and effo...

I’ve been trying to regain access to my 10-year-old Clash of Clans account and have reached out to Supercell’s support team. Unfortunately, they’re only responding to my messages once a day, they aren’t addressing my issue, and their customer service has been terrible. I’ve provided all the necessar...

I had 1,164 trophies in Brawl Stars, but after switching phones from Android to iOS, all my trophies disappeared. Since I switched from Android to iOS, I can't access Google Play, and unfortunately, I hadn’t linked my account to Supercell ID. As a result, all my progress is stuck in Google Play Game...

I am trying to log into my Supercell account, but I am not receiving the verification code. This is extremely frustrating as I just want to access my account. I request immediate attention to resolve this issue. If this problem is not addressed promptly, I will be forced to escalate the matter with ...

My ₺24,000 Supercell account disappeared into thin air. Return of my account is what I want. For that account, I had also bought 360 gems, and they are now gone. I opened a tonne of chests, I swear, and nothing. This is extremely frustrating me. I want something out of the chests I unlocked right no...

I had an account that I've invested significant time and resources into, and unfortunately, I mistakenly handed it over to my friend, who subsequently deleted it. Account name: fanggg, username: L9c8j2gcc. I would greatly appreciate your assistance in recovering this account. I'm unable to access it...

Problems with Supercell's verification procedure have become highly bothersome for me. The verification code has not been sent to my email, despite my repeated attempts. I can't get into the game because of this, and it's driving me crazy. I recently upgraded my device, but now I can't log in to my ...