My Supercell Email Issue - I Lost Access After Phone Change, No Support

Erdal
Supercell
March 25, 2025 11:47 AM33

After switching phones, I lost access to my email information linked to my Supercell account. Since February 25, 2025, I have reached out to Supercell multiple times, but every time, I was told someone would get back to me. However, no one has responded. I provided my associated email address and explained the situation in detail, but all I’ve gotten is empty promises. The customer support team claims they will help, yet there’s no action or resolution. This is incredibly frustrating. What more do I have to do to get someone at Supercell to actually assist me? I need support to fix this issue now! Supercell, please address this problem and restore my account access.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Supercell deleted my Clash of Clans account after I switched phones, how can I restore my progress?

13 Complaint

Supercell locked me out of my Boom Beach account after switching devices, how can I recover it?

22 Complaint

Similar Complaints

Supercell ID Email Change Issue Unresolved

Mehmet
Supercell
March 22, 2025 5:33 PM142

I’m incredibly frustrated with Supercell’s customer support. After changing my Supercell ID email, I never received the ...

1

I Lost Access to My Brawl Stars Account After Email Change

Kağan
Supercell
May 17, 2025 10:53 PM43

I’ve been playing Brawl Stars with my account Rooxienn® since 2020, and I’ve always been happy with it—until now. I rece...