Sugo Permanently Banned My Account for Politics I Never Posted
My Sugo account was permanently banned yesterday with the notice “this device has been banned due to suspicious activity and violations,” even though I have never engaged in any political activity. When I contacted the support team, they told me that the ban was issued for political reasons. However, I do not produce, share, or participate in any political content at all.
I only used the platform normally, and as a supporter on the app, I invested a significant amount of time and effort. Because of this ban, I have lost access to my account, my supporter privileges, and all of the work I put in. I was also given no clear explanation about what specific action or content supposedly led to a political ban.
Being judged and permanently banned for political reasons—despite having no involvement in politics—has caused me serious distress and made me feel unfairly treated. I request that my account be reviewed, that the permanent political ban be lifted, and that my account and all my rights be restored.
O*** Dear User, First of all, we would like to express our regret for the situation you have experienced. In order to resolve your complaint as quickly as possible and provide you with rapid support, we have a small request so that we can check your relevant transactions: If you remember, could you share with us your Sugo ID number or the email address or phone number associated with your account? After receiving this information, we will carefully examine the process and get back to you as soon as possible. Thank you for your interest and understanding, and we want you to know that we are always by your side. Sincerely, Sugo Support Team
