My order was missing items. I contacted Yemeksepeti customer service via phone and chat to report this, but the phone representative rudely hung up on me, and the chat support kept stalling by saying the missing items would arrive soon. I paid ₺270 for a Subway sandwich, but the extra chicken balls, oven-baked potatoes, and giant chocolate chip cookie were missing. The delivery service was poor, and I hope the restaurant sees my complaint. The delivery courier took an hour to bring my food and asked if he could mark it as delivered 10 minutes before actually delivering it, to which I agreed. However, he still took an additional 25 minutes. This is extremely poor service. I urgently request a refund for the missing items, not their delivery.
My Subway order took 1.5 hours to arrive, which is completely unacceptable. When I contacted Yemeksepeti, they kept telling me the "order is on its way" and refused to cancel it. By the time the order actually arrived, I had already finished my shift and left work, meaning I couldn't even eat the me...
On February 18th, I placed an order from Subway through Yemek Sepeti, which arrived about two hours later. The order fell far below expected standards, leaving me disappointed and frustrated. The sandwich contained an excessive amount of peppers, and the meat was in an unidentifiable state. The side...
On June 5, 2025, at 2:35 PM, I placed an order with Subway through Yemek Sepeti. It is now 4:42 PM, and my order has still not arrived. This means I've been waiting for over two hours. When I try to call the restaurant, the line goes straight to voicemail, and I can't speak to anyone. Is two hours n...
After work, I placed an order with Subway because I was continuing to work late. To my immense frustration, there was no communication and no food delivery. This left me and my colleagues hungry. Furthermore, Subway is refusing to refund my money and has provided no contact number for customer servi...
On October 13, 2025, I placed an order through Yemeksepeti from Subway (order number #rwj4-k9rd). Although the system shows that my order was delivered, I never received it. It seems that someone else may have accepted the delivery, but it was not delivered to me. Because the system marks it as del...
Comments