The product I bought from the Stradivarius brand during the November discounts has been showing as "in supply" since November 23. In a conversation with customer service on December 8, 2023, they told me the product is still in the supply stage, and they can't share any other information. I pointed out that sharing information with me that the products are currently in stock at the regular price while they're still in the supply stage has left me in a tough spot. They didn't solve the problem at all, and I had to cancel the discounted items I purchased. So basically, this brand didn't send me the items I bought at a discount but is selling them on its website at the regular price. And customer service is not helping at all. This is a clear violation of consumer rights.
have been facing a frustrating situation with Stradivarius. I placed an order on June 16th, but they haven't sent my products yet. Despite their claims of handing the shipment over to the courier, the courier refuses to accept it. Now, Stradivarius is insisting that the items I ordered, which are st...
I ordered a product from the Stradivarius website on 26.06.2024 and paid ₺2,140. However, the product has still not been delivered to me. The website shows that it has been shipped, but the courier service says there is no package under my name. The tracking system on the site is not working, either...
Stradivarius is a regrettable choice; spend your money on better brands. I purchased an item from Stradivarius on November 23, 2023, and it still hasn't arrived. Today is December 14, 2023 – how is this even possible? I expect it to reach me by the end of today somehow; this delay is absurd, almost ...
I placed an order on November 24, 2023, through the Stradivarius website. Due to high demand, the order was canceled. I attempted to reorder the same item, but I canceled it before the order was processed due to selecting the wrong size. While dealing with the refund process, the product unexpectedl...
The November discount products I purchased from Stradivarius were returned to the company by UPS Turkey without being delivered to my address. And it got returned. This situation, which happened during the November discount period, leaves a question mark in one's mind. In the end, there is customer ...
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