On November 6, 2025, I made a reservation through the Stayforlong website for the Mercure Hotel in Trabzon, with check-in on November 10, 2025, and check-out on November 11, 2025. I received a confirmation email with the code X7B91R, and the payment of $75 USD was charged to my İş Bankası credit card and approved.
However, when I called the hotel, I was informed that they had no record of my reservation and that nothing had been entered into their system. I emailed Stayforlong customer service, but I have not received any response yet. This is my first time booking through this website, and experiencing such an issue has caused significant inconvenience.
I request that my reservation be urgently forwarded to the hotel and confirmed. I kindly ask that this problem be resolved and that my inconvenience be addressed.
I booked a hotel through Stayforlong on December 5, and when I arrived at the hotel on December 6, they had no record of my reservation in their system. However, Stayforlong already charged my credit card for the full amount. Now, I’m stranded in the hotel lobby, waiting, with nowhere to stay. The ...
On November 9, 2025, after being redirected from Trivago, I accidentally made a reservation for the wrong date—one day earlier—on Stayforlong’s website for Nippon Hotel in Taksim, Istanbul. My reservation number is 753nyq. I paid a total of $73 USD with my credit card. As soon as I realized the date...
On October 3, I made a reservation through Stayforlong to stay at the Hilton Garden Inn Mardin. During the payment step, I received an error message and assumed the transaction had not gone through, so I made the reservation again. However, when I later checked my credit card statement, I realized t...
On October 23, 2025, I paid over $802 USD through Stayforlong to book a stay at Kolin Hotel Kepez for October 29. The payment was successfully withdrawn from my credit card, and I received both the confirmation email and the “payment received” notification. However, when I arrived at the hotel, I wa...
On August 23, I made a vacation reservation through Stayforlong.com and paid for a three-night stay. My check-in date was Tuesday, August 26. When I arrived at the hotel to check in, they told me that they had not received any reservation information. I checked the confirmation email I received, and...
Comments