I purchased a Stanley Classic Trigger Thermos on 13.05.2024 from Hepsiburada, but I’m having significant issues with it. The grey top part of the thermos emits heat, making it difficult to hold, and instead of keeping liquids hot for 6-7 hours as advertised, the contents start cooling down within 2-3 hours.
I initiated a service request on 21.08.2024, only to receive an email stating that my claim was rejected without any investigation. It’s frustrating that the brand dismisses a clearly faulty product without proper evaluation. How can such an issue be ignored?
I am looking for a resolution to this problem and expect the thermos to be either repaired, replaced, or refunded.
I purchased a Stanley thermos from Hepsiburada on 13.5.2024, expecting the high quality and reliability the brand is known for. However, the thermos fails to retain heat as advertised, with hot water cooling down after just 2-3 hours and the exterior giving off heat. Today (21.8.2024), I registered ...
I purchased a Stanley thermos from Hepsiburada on 22.07.2014. However, within just three months, it started failing to retain heat. I reported the issue on 25.10.2024, and the company requested I ship the product on 28.10.2024. The thermos reached them on 04.11.2024, yet they only began their inspec...
I purchased the Stanley Classic Trigger Action 0.35L thermos in September 2023, and initially, it performed well, keeping my drinks hot for hours. However, recently, I noticed that the insulation has significantly deteriorated—my drinks cool down within just a few hours, despite the product's claim ...
On November 30, 2022, I bought a Stanley 1.9 liter stainless steel thermos from Hepsiburada.com Order no: 910 823 872 I bought a Stanley 1.9 liter sta...
I purchased a Stanley Triger Action Thermos on November 24, 2023, and I have already experienced two serious lid explosions. As a result, my belongings and books were completely ruined. I reported this issue to Stanley’s official distributor as a service request, but they ignored my complaint. Now,...
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