I purchased a Stanley thermos from Trendyol’s official store, expecting high-quality heat retention. However, upon first use, within just one hour, my boiling tea dropped to an undrinkable lukewarm temperature. When I touched the lid, I could feel the heat escaping, which should not happen with a properly insulated thermos.
Thinking I might have used it incorrectly, I tested it again, but the same issue occurred. This is unacceptable! Even a no-name brand thermos I previously used kept liquids warm for 3-4 hours, yet this high-end Stanley thermos barely lasts an hour.
I immediately contacted Trendyol’s customer service, and they assured me the product would be inspected. After following up, I was told the review was still ongoing. Then, unexpectedly, the thermos was returned to me with a generic message stating that no defect was found.
How is it possible that Stanley’s supposed heat retention lasts less than an hour? I own another Stanley thermos, and it does not release heat like this. When I touch my defective thermos, I can feel the heat escaping, which should not happen with a properly insulated product.
I demand a proper inspection and resolution! This thermos is clearly faulty, and I refuse to accept an item that fails to perform as advertised. Trendyol and Stanley, please take responsibility for your products and address this issue immediately!
I recently purchased a Stanley thermos, expecting high-quality performance from a globally recognized brand. However, I am extremely disappointed because the thermos does not retain heat as advertised. It claims to keep liquids hot for 6 hours, yet after just 2-3 hours, my drink is already cold. I ...
I purchased a Stanley Quick Flip thermos expecting quality and performance, but I was extremely disappointed. I only used the product twice, and both times it lost heat within just 2–3 hours, far from the promised 8 hours of heat retention. To be sure it wasn’t just a one-time issue, I filled it a t...
I purchased a Stanley thermos with a lifetime warranty, expecting high quality and durability. However, despite registering it in the system, it fails to keep liquids hot, cooling down within just one hour. A thermos that can’t retain heat is completely useless. I paid a significant amount for this...
I purchased a Stanley thermos two months ago, expecting it to maintain cold temperatures as advertised. However, it has failed completely in this regard. The product claims to keep ice for 30 hours, but within just two hours, all the ice melts. Similarly, hot drinks do not stay warm as they should. ...
I submitted a recall request for my Stanley thermos after it was confirmed—based on its serial number—that the lid was part of a defective production batch. Stanley told me not to use the thermos until the new lid arrives and estimated a waiting time of 7 to 9 weeks. That’s already a long delay, but...
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