I purchased a Stanley Triger Action Thermos on November 24, 2023, and I have already experienced two serious lid explosions. As a result, my belongings and books were completely ruined.
I reported this issue to Stanley’s official distributor as a service request, but they ignored my complaint. Now, Stanley Turkey has finally acknowledged that multiple models, including mine, have a known lid defect and should not be used.
Why did the official distributor fail to respond to my initial complaint, forcing me to find out about the defect through public announcements over a year later? Additionally, after just one year of use, the paint has started peeling off. Is this what Stanley means by "lifetime warranty"? I demand a resolution immediately!
At the beginning of February 2025, I registered for my 4 Stanley Trigger Action thermos after I saw a post on Stanley Turkey's official Instagram account about the lid recall program. There was information that there was a problem with the lids and that new lids would be sent free of charge to appro...
On March 12, 2024, I submitted two separate applications for lid replacements for my Stanley thermoses due to the known safety issue and recall. Both requests were approved, and I received confirmation emails stating that the new lids would be shipped to me within 7 to 9 weeks. However, it has now b...
Hi! My name is Osman. I live in Istanbul, Turkey. I have a Stanley Trigger Action thermos. I read that there was a design flaw in the lid of this product and that Stanley had initiated a replacement program to prevent users from getting harmed. I applied for the "Stanley Lid Replacement - Trigger Ac...
I’m writing to express my deep frustration with Stanley over their defective thermos lids and the lack of proper support. I own two Stanley thermoses,...
I purchased the Stanley Classic Trigger Action 0.35L thermos in September 2023, and initially, it performed well, keeping my drinks hot for hours. However, recently, I noticed that the insulation has significantly deteriorated—my drinks cool down within just a few hours, despite the product's claim ...
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