Stanley Thermos Recall: Inadequate Refund Leaves Me Without a Solution

I purchased a Stanley thermos through Amazon in December 2022, and now the company is recalling these products due to safety concerns. While I appreciate the effort to address safety issues, the refund being offered is the original purchase amount. With current prices, this refund wouldn’t even cover the cost of a replacement thermos lid, let alone a new thermos, which I still need.

Is your brand addressing safety concerns by leaving loyal customers in a bind? Either send me a new, safety-compliant thermos or provide a refund that reflects today’s prices, enabling me to purchase a suitable replacement. This situation is deeply frustrating, and I expect a resolution that prioritizes customer needs.