In October 2024, I purchased a Stanley All Day Slim cold water bottle through Amazon (Invoice No: 3002024031576907). Since the first day of use, I have noticed surface peeling on the exterior, and the bottle has a constant leakage problem.
These issues have persisted for several months, and I consider the product to be defective. I believe it should still be under warranty. I tried reaching out to Stanley’s communication partner, Kutupayısı, but I have not received any response. I also have not yet contacted Amazon regarding this matter.
I request a return and refund for this defective bottle. I expect Stanley and Amazon to take responsibility for the product quality and resolve my complaint quickly so that my grievance is not prolonged.
On 09.07.2024, I purchased a Stanley 1.4L thermos, but after only 3-4 uses, it started leaking from the lid. I contacted the seller, and they directed me to Stanley's service. Despite completing all the necessary return steps on the Kutupayısı website, my return was rejected due to "missing informat...
I am writing to express my frustration regarding a Stanley thermos that I purchased through Amazon. Unfortunately, the product is not functioning as expected and has a significant issue with heat retention. When I pour a hot beverage into the thermos, the outer surface becomes too hot to touch, and ...
I recently bought a Stanley NeverLeak thermos, 0.47 liters, from Amazon. After around 20 days, I observed a notable decrease in temperature, resulting in a rapid cooling of the liquids inside. Worried about the situation, I reached out to Stanley's customer service and sent the product for warranty ...
On October 22, 2024, I purchased a Stanley thermos from an online retailer for ₺1,700. After just one month of use, it stopped keeping liquids hot, losing heat in less than two hours. I contacted the seller, and they told me to send it back. However, they refused the return because 14 days had pass...
On December 13, 2024, I purchased a Stanley The Quencher H2.0 FlowState tumbler from a Karaca store. I’ve used it exclusively for drinking water and followed all care instructions exactly. Despite this, a dark, rust-like stain appeared on the inner bottom surface of the thermos. This is extremely di...
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