Xolvie Resolution Specialist December 29, 2025 11:08 am
If your domain stopped working properly after a Squarespace migration;
• Contact Squarespace support via dashboard help or email and explain that your domain broke after migration
• Provide your site URL, domain name, migration date, DNS provider, and screenshots of errors (DNS, SSL, site not loading)
Ask them to;
• Review your DNS records (A records, CNAME, nameservers) for migration issues
• Fix SSL/domain connection problems caused by the transfer
• Confirm the domain is properly connected and propagated
If the problem persists;
• Keep DNS screenshots, emails, and timestamps
• Check domain settings with your registrar and share details with Squarespace
• File a complaint on Xolvie to seek technical resolution and accountability
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