1
Demir is completely dissatisfied with the result

Sony Bravia TV Breaks Down As Soon As The Warranty Expires

Sony Bravia TV Breaks Down As Soon As The Warranty Expires
Sony Bravia TV Breaks Down As Soon As The Warranty Expires
Sony Bravia TV Breaks Down As Soon As The Warranty Expires
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Demir
January 12, 2024 11:41 am
59

I purchased a Sony Bravia TV and enjoyed it throughout the warranty period. However, just as the warranty expired, issues arose. A troublesome black spot, as seen below, emerged and expanded. Now, the service center is requesting payment since the warranty is no longer valid. In essence, I find myself dealing with a device that aged two years in just two years, despite a significant investment equivalent to 2.5 minimum wages.

January 12, 2024 1:05 pm (1 hour after complaint)

Dear Valued Customer, We kindly request that you contact our customer service for any information, suggestions, opinions, and solution requests regarding our products and services. Sincerely, Sony Eurasia Customer Service Sony /

Demir
Demir
January 15, 2024 2:58 pm

Since it was part of my dowry, my Sony Bravia TV stayed in a closed box for 6-8 months and was later set up by a team. After approximately 16-18 months of active use, it broke down. Today, the Sony support team got back to me and informed me that they would not provide any support for my issue. Based on my experiences so far, I do not recommend any TV devices from this Sony company, which engages in planned obsolescence and views users merely as a constant source of revenue. For your information...

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