Socios unexpectedly shut down my account without offering any explanation. Even after submitting all the necessary documents, there has been absolutely no response. I've been dealing with my account being restricted for the past three weeks, and this is a completely new experience for me compared to other exchanges I've used. I find myself in a pressing situation where immediate access to my funds is crucial, yet unfortunately, withdrawals are currently disabled. I contact them on a daily basis, but even the live support team states that they lack the power to provide any help.
Three weeks ago, Socios.com restricted my account without providing any valid reason. They requested several documents, which I promptly filled out and submitted. Despite sending multiple emails over an extended period, there has been no response. The customer representative claims to have escalated...
I registered with Socios around two years ago and purchased Porto tokens. However, I can no longer access my account. Despite my phone number remaining the same, the platform does not recognize it for verification. Additionally, I cannot complete the password reset process, leaving me completely loc...
I signed up for Socios.com a long time ago to purchase cryptocurrency. Now, I simply want to delete my account, but I can’t log into the app to do it myself. When I contacted their customer service via email, I was shocked by their response. Instead of helping me close the account, they demanded an...
On June 11, 2023, I transferred CHZ coins to my Paribu wallet using the Socios exchange. Despite having provided the correct address, the funds have not been credited to my account. I immediately contacted the Paribu support team, providing all the necessary information, but it's been almost a month...
Payoneer has suddenly placed a block on my account without providing any explanation. All of my documents are complete, verified, and up to date. Despite this, my access to the account has been restricted, and the funds inside are being held without any clear justification. When I contacted customer...
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