I signed up for Socios.com a long time ago to purchase cryptocurrency. Now, I simply want to delete my account, but I can’t log into the app to do it myself. When I contacted their customer service via email, I was shocked by their response. Instead of helping me close the account, they demanded an...
I registered with Socios around two years ago and purchased Porto tokens. However, I can no longer access my account. Despite my phone number remaining the same, the platform does not recognize it for verification. Additionally, I cannot complete the password reset process, leaving me completely loc...
I am unable to log in to the Socios app or Socios.com despite verifying my phone number and email. Every time I try to access my account, I receive an error message (attached screenshot available). I have tried multiple solutions, including reinstalling the app, but the same issue persists. This has...
Until recently, I could log in to my socios.com account with my username and password. Suddenly, without prior notice, they changed the authentication method, now demanding photos of both the front and back of my ID. Why do they have the right to ask for this information on such a platform? I contac...
Three weeks ago, Socios.com restricted my account without providing any valid reason. They requested several documents, which I promptly filled out and submitted. Despite sending multiple emails over an extended period, there has been no response. The customer representative claims to have escalated...
Socios unexpectedly shut down my account without offering any explanation. Even after submitting all the necessary documents, there has been absolutely no response. I've been dealing with my account being restricted for the past three weeks, and this is a completely new experience for me compared to...