Upon being redirected from Skyscanner to Kiwi.com, I proceeded to purchase an airplane ticket. I was told that my flight details would be sent via email, but I never received any information. Unfortunately, the email did not reach its destination and it seems there is no available phone number for help. If you're thinking about using this site because of its cost-effectiveness, be ready to deal with the same problems I experienced. There are concerns about the reliability of agents that Skyscanner may be partnering with.
On October 4, 2025, via Skyscanner and using Kiwi.com as the agent, I booked flight ticket number 684597127 for Cambodia (for October 17). The payment of $919 was made by credit card. On October 6, due to compulsory reasons, I requested a cancellation. My cancellation was accepted with a fee of 30 E...
I was charged on my card for a hotel or flight reservation made through a Skyscanner-linked provider, but I never received any confirmation email, booking number, or itinerary. I tried every method to contact the company—submitted multiple support tickets, double-checked my email folders repeatedly,...
I booked a round-trip flight from Çukurova to Bangkok for November 3, 2025 (departure) and November 11, 2025 (return) through Skyscanner, using Kiwi as the provider. My reservation number is 685664903. I paid approximately $1,321 by credit card. My tickets were sent to me by email, but they do not a...
I reserved a round-trip flight for two people using Budget Air, as suggested by Skyscanner. But, because of unexpected events, one of the travelers can't go on the trip. We're looking to cancel their ticket and get a refund for the portion we can't use. Unfortunately, every time we try to cancel on ...
It’s unbelievable that in this day and age, a global platform like Skyscanner doesn’t offer any direct phone support. I need to cancel a flight ticket I purchased, but there's no way to reach anyone by phone. I’ve sent emails, but no one replies—no confirmation, no follow-up, nothing. How can a com...
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