I have been a loyal Skyscanner customer for 5 years. On January 11, 2025, I purchased a ticket for a Turkmenistan Airlines flight from Istanbul to Bangkok departing at 07:20 AM. I paid ₺9637.77 using my Visa card (Transaction ID: 9865629). However, I never received any confirmation or ticket details at my email address, i****************@gmail.com.
Despite the payment being processed, I am left without my ticket information. This lack of follow-up is incredibly frustrating and unacceptable for a trusted platform. Skyscanner, I urgently request your assistance in providing my ticket details or resolving this issue immediately. I need confirmation to ensure my travel plans are not disrupted. Please address this matter promptly.
I have been a customer of the Skyscanner website for 5 years. My name is İ*** G***. On 11.01.2025 at 07:20, I purchased a ticket for a Turkmenistan Airlines flight from İstanbul to Bangkok through the Skyscanner website using my Visa card (provision transaction number 9865629) and paid ₺9637.77. How...
I purchased a flight ticket from Tickets.com.tr, and shortly after, I received an email stating: "Dear Customer, your flight reservation has been made, and the ticketing process is ongoing." However, my ticket has still not been sent to me, even though the payment was processed. I booked this tick...
On September 8, 2025, at 19:30, I purchased a Turkish Airlines flight ticket through Skyscanner, with the payment processed by Iyzico. However, without my permission or knowledge, my card details were later compromised. On September 11 and 13, 2025, unauthorized charges totaling ₺2,834 were made und...
On the evening of May 16, I purchased a flight ticket through Skyscanner for a Philippines AirAsia flight from Manila to Tagbilaran. The payment went through successfully, and the amount was deducted from my account. However, I never received any confirmation email—no ticket, no booking reference, n...
On October 3, 2025, I purchased a ticket for the Ankara–Baku flight operated by Azel Airlines through the Skyscanner app. My reservation number was SQERB29J, and I paid ₺8,356 for the ticket. However, when I arrived at the airport, I was informed that my ticket had been canceled without any prior no...
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