Costa Coffee Serves Weak Americano Made With Only One Espresso Shot

I would like to file a complaint regarding my experience at your Costa Coffee branch in Vadi Bodrum on August 26, 2026. The Americano I ordered at the branch was prepared using only a single shot of espresso, which did not meet my expectations in terms of taste and strength. I was disappointed that a product I paid approximately $3 for was prepared at such a low standard.

The amount of espresso used in a coffee such as an Americano is a fundamental factor that directly affects its taste and overall quality. I expect an international brand like Costa Coffee to ensure that its products are consistently prepared according to established recipes and quality standards at every location, meeting customer expectations.

For this reason, I kindly request that the beverage preparation standards at your Vadi Bodrum branch be reviewed, that the necessary staff guidance and corrective measures be implemented to prevent similar incidents, and that I receive a response regarding my complaint.