1
Halit is completely dissatisfied with the result

Sinbo Refused to Replace My Faulty 1-month-old Device and Ignored My Request

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Halit
November 06, 2024 12:53 pm
37

I got a Sinbo device only a month ago, and it's already given up on me. I had higher hopes for the company, but it seems they're completely dodging accountability for the defective product. I contacted customer service and included my invoice, expecting a replacement, but their reply was totally indifferent and dismissive. They just said they "don't handle that kind of work," and their attitude was clearly indifferent. It's really annoying to feel overlooked, especially with how fresh the product is. I expected more from Sinbo, but this whole situation has been pretty disappointing. I’m looking for a replacement or a suitable solution to this problem, as it’s not okay for a brand to ignore its customers like this.

November 06, 2024 2:56 pm (2 hours after complaint)
Halit
Halit
November 06, 2024 3:03 pm

"My issue has not been resolved."

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