On June 21, 2025, my wife purchased a Sinbo brand hair straightener. The product was delivered to me on June 25, 2025, and I have the invoice (Invoice No: ada2025000166808). I have used the product fewer than five times in total. During the last use, as soon as I plugged it in, the device emitted fire and smoke. I was genuinely terrified at that moment, there was a risk of fire, and since then, I have developed a fear of using electrical appliances. After the incident, I contacted Sinbo via Instagram, and although they said I would be called back, no one ever responded. I have screenshots of all the messages. This situation poses a serious safety hazard and causes great inconvenience to customers. I request that the product be examined, the payment refunded, and a proper explanation provided. I will also be reporting this issue to the Consumer Arbitration Board.
My Siemens built-in oven has experienced its 5th circuit board failure while still under warranty. Most recently, on May 11, 2024, it malfunctioned again right after a board replacement. Upon contacting Siemens service, technicians inspected the unit, including voltage levels, which were stable at 2...
I got a Sinbo device only a month ago, and it's already given up on me. I had higher hopes for the company, but it seems they're completely dodging accountability for the defective product. I contacted customer service and included my invoice, expecting a replacement, but their reply was totally ind...
On October 21, 2023, I purchased a washing and drying machine from Siemens' website. However, the drying machine was delivered to my neighbor without my consent and was found damaged from two sides. My neighbor received the packaged item and signed for it in that condition. When the authorized servi...
I'm still struggling to find a solution for my hair styler. I bought it on May 9, 2024. When I got home and tried it, a metal piece fell out, and there's an issue with the airflow. If I had known this would happen and checked the complaints beforehand, I wouldn't have purchased it. On May 13, 2024, ...
I wanted to share the unresolved issues I’ve been experiencing with my Siemens products. First, my IQ700 dryer, which I had used for some time, began to emit a foul odor in April 2025, following the aftermath of the Malatya earthquake. On April 10, 2025, I scheduled a service appointment through Sie...
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