Siemens technical service provides no assistance regarding issues such as pilling, tearing, and fading. They come up with an excuse and leave without addressing the problem. Despite my repeated attempts to explain the situation, they continue to ignore my concerns. We thought they were a world-renowned brand that stands behind their products, but unfortunately, we faced a situation worse than with other brands, and there is no one to take responsibility. Customer service, instead of understanding the customer and finding a solution as promised, accepts everything the technical service says and fails to resolve our issues. It feels as though they are deliberately avoiding accountability. They offer no help and have made me deeply regret purchasing their product.
I recently purchased a Siemens dishwasher, washing machine, and built-in kitchen set. My dishwasher isn't drying properly, and there are stains on the built-in stove. When I called customer service, they told me I was using the dishwasher incorrectly and claimed there was no technical issue. They di...
About a year and a half ago, we experienced severe vibration and noise issues with our Siemens washer-dryer for the first time. Despite paying twice as much compared to competitors for this machine, which was only 2-3 years old at the time, the product and the brand's representatives have caused us ...
We bought our Siemens refrigerator 8 years ago, trusting the brand name. But from the very first month, we faced issues. There was a bad odor inside, and the service team blamed a faulty digital temperature display. One team said the entire fridge needed replacing, but instead of following through, ...
I purchased a washing machine from the Siemens brand nearly two years ago, paying more than the market alternatives due to the brand’s reputation for reliability, quality, and long-lasting use. However, despite normal usage conditions and regular maintenance, the washing machine began to rust on the...
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