Gamigami Silkroad Türkiye Customer Support Provides No Real Help to Players

I started playing Gamigami Silkroad Türkiye on the Lidya server after seeing promotional videos on YouTube.com. After I started exploring the game, I experienced several problems and setbacks and contacted customer service for assistance.

Unfortunately, no matter what issue you report, what kind of problem or inconvenience you experience, or what loss you suffer, you only receive a response without any actual support or service. The replies feel like automated messages from an AI, such as “We are sorry,” “We cannot help,” or “There is nothing we can do.” There is no meaningful assistance or attempt to resolve the problems players are experiencing.

It also appears that the server is not being properly managed. There are no clear explanations regarding updates, the game is not improving, new content or meaningful changes are not being introduced, and existing problems are not being fixed. As a result, the overall experience has become extremely disappointing for players who have invested their time and effort into the game.

I wanted to share my experience so that anyone considering starting Gamigami Silkroad Türkiye can take these issues into consideration before investing their time or money in the game.