Dear Sidra Support Team, I am unable to transfer my Sidra tokens to another wallet. The system keeps showing an “error occurred” message and the transaction fails. I previously connected my Sidra account with my MetaMask wallet, and I believe the issue might be related to that. Please review my account and help resolve this problem.
My SidraChain authenticator has an error, and I think I either didn’t set an authenticator password or I have forgotten ...it. Please help me log into my SidraChain account; I have been trying for three weeks but still cannot access it. My account is verified, and I have more than 280 tokens in it.
My Sidra account has been logged out for almost a month and now it keeps asking for an authenticator code that I no long...er have access to. When I tried to enable the authenticator while setting up my 2FA, it showed an error due to network issues, so I didn’t know it had actually gone through. A few
My Sidra Chain account has been blocked for about a month, preventing me from mining, which is a significant loss for me.... What’s most frustrating is that I don’t even know what I did wrong to be blocked, so I can avoid it in the future. Please help me resolve this issue so I can continue using my ac
Hello Sidra Support Team, My name is Hassan S***, and I am writing to report a serious issue with my Sidra Wallet accoun...t. For the past four months, I have been unable to make any transfers or transactions from my wallet. I kindly request that you help me resolve this issue as soon as possible. Here
I have been using my Sidra Chain account via Google Chrome since 2025, and I have been regularly claiming my tokens. I a...lso completed the KYC process, and my account was verified. Despite this, my account now appears as deactivated, and when I try to log in, it shows the message “could not authorize
