My Sidra Chain account shows the message "User is not allowed to authenticate." It's been more than four months now. The email linked to the account is sunusisulaiman*****@gmail.com. I don’t even know why this is happening. Please, I really want my account back. I opened the account in 2022. One day, I tried to log in and suddenly saw this issue. I need your help.
My Sidra account has been logged out for almost a month and now it keeps asking for an authenticator code that I no longer have access to. When I tried to enable the authenticator while setting up my 2FA, it showed an error due to network issues, so I didn’t know it had actually gone through. A few ...
I have been unable to access my Sidra Chain account for about two months on my Android phone because the system suddenly started asking me for a Googl...
My Sidra Chain user account is not allowed to authenticate, and this problem has been ongoing for three months. The issue is related to my Gmail account at mdalaminahamed***@gmail.com. Please resolve this problem as soon as possible. I would be very grateful if the Sidra team could fix it quickly, a...
I have been unable to access my Sidra Chain account for about two months, since around 10 October 2025. When I try to log in, the system suddenly asks for a Google Authenticator code, even though I never activated or linked Google Authenticator to this account. Because of this, I am blocked at the G...
I have been unable to access my account on the Sidra Chain web portal for over a month due to a persistent “2FA authenticator invalid” error. Each time I try to log in and enter the correct code from my authenticator, the system repeatedly responds that the code is invalid, even though I am sure I a...
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