Shortswave Continued Charging After Cancellation Request - No Response
I had a subscription with Shortswave that I started in May. When I decided to cancel, I first tried to cancel it through the app, but my subscription was not visible in my Google Play subscription history and I could not complete the cancellation there. Because of that, I requested cancellation via email on June 16. Despite this, charges continued after that date, and I did not receive any response from Shortswave to my cancellation request. Today I sent a second email, but still have not received any reply. I am requesting a refund of all charges made on and after June 16, confirmation that my subscription has been cancelled, and a clear assurance that there will be no future charges to my account.
Nothing yet. Still getting charged and had to cancel my card to avoid future charges. There must be another way to held these apps accountable. They are ripping customers off.
