Sweetmax Subscription Charges I Never Signed Up For
I have noticed that I am being charged weekly by a company called Sweetmax, with no clear subscription or contract that I can find or cancel. The first withdrawal was on Monday, and a second one followed on Friday. In my bank app, these appear as card payments to “Sweetmax” for around €26 each (for example, €25.90 on 29 August 2026), but I have never knowingly subscribed to any recurring service with this company and I cannot find any account, app, website profile or subscription linked to them. I checked my bank app and tried to identify and cancel any possible subscription, but there is no clear option or any explanation showing that this is a recurring payment. I also do not know what specific service or product I am supposedly paying for, and I have not received any email or confirmation explaining these weekly charges. I request that this situation be investigated urgently, that the recurring withdrawals to Sweetmax be stopped immediately, and that all unjustified amounts already taken be fully refunded to me. I also ask to be informed clearly about how my details were used to create this apparent subscription and to make sure no further charges will be made without my explicit consent.




