Cancellation Of ShortMax Innovation Subscription
I am writing to report an unauthorized renewal on my Shortmax Innovation subscription and to request the immediate cancellation of this subscription together with a full refund. Since 12 February 2026, my Mastercard debit card in the name of Sherwin M*** has been charged repeatedly every week for this subscription, for a total amount of 27 €. I did not authorize these ongoing weekly renewals and I was not informed or asked for clear consent for such charges. I have not yet contacted either Shortmax Innovation or my bank about this issue; instead, I am first asking the company directly to resolve it. I request that my Shortmax Innovation subscription be cancelled immediately, that any active or future renewals be blocked, and that the full amount of 27 € already taken be refunded to me. I kindly ask you to process this cancellation and refund as soon as possible and to confirm the actions taken in writing.
Subject: Urgent request for cancellation and refund of unauthorized charges I am writing to report unauthorized charges related to a ShortMax subscription and to request its immediate cancellation along with a full refund. Specifically, I have been charged €17 on March 11, 2026 and €17 on March 25, 2026, for a total of €34, without having knowingly subscribed to any recurring payment service or authorized such charges. I was not clearly informed about any automatic renewal, nor did I provide explicit consent for recurring payments. Therefore, I request: • the immediate cancellation of the subscription • the blocking of any future charges • a full refund of €34 If this issue is not resolved promptly, I will proceed with a formal dispute through my bank and report the matter to the appropriate authorities. I kindly ask for written confirmation of the cancellation and refund.