I had a subscription with Shortmax and Dramawave, which I requested to cancel about a month ago. Despite this cancellation request, my subscription was renewed by itself again this week without my consent. The subscription is registered under the e-mail address roschelmaeburd***@yahoo.com, and I am using the service in Australia. The most recent renewal fee of 29.99 AUD was charged through the App Store after I had already asked for the subscription to be cancelled. I request that my Shortmax and Dramawave subscription linked to this e-mail address be completely cancelled so that it will not renew again in the future, and that no further charges be taken from my account.
I voluntarily purchased the weekly “Pass Pro” subscription on the Shortmax app and later canceled the subscription. However, despite canceling it, the system continued the subscription on its own and started charging me automatically without my knowledge or consent. Each renewal charges approximate...
I voluntarily purchased the weekly Pass Pro subscription in the Shortmax app on my iPhone. Later, I canceled my subscription through the app. Despite this, the system continued the subscription on its own and began charging my account automatically without my knowledge. On February 3, 2026, I was c...
I purchased a one-week membership from Shortmax TV. Before the subscription period ended, I wanted to cancel it; however, because my Shortmax TV subscription does not appear in the email account I used to sign up, I was unable to cancel the membership in any way. Despite this, the subscription conti...
I purchased a one-time weekly membership through Shortmax Innovations Inc. However, there is no option to cancel my subscription, either within the app or through Google Play. Because of this, since November 20, I have been continuously receiving emails stating that my “subscription renewal failed.”...
I started a 7-day membership in the Shortmax app, and I wanted to cancel this membership from the very first day. Despite trying many times through the App Store subscription cancellation section, I was unable to complete the cancellation due to a “connection error” message. Even though I wanted to ...
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