If ShortMax doesn’t appear but still charges you,
Find where the subscription is active;
• Check:
– iPhone → Settings → Apple ID → Subscriptions
– Android → Google Play → Subscriptions
– PayPal → Automatic Payments
– Bank → recurring payments
• Important:
– It may be linked to a different account or platform
– Deleting the app does NOT stop billing
Search your email;
• Look for:
– ShortMax receipts or signup emails
Cancel from the correct source;
• Do:
– Cancel directly via App Store / Google / PayPal / website
– Confirm it shows “inactive”
If you still can’t find it;
• Contact:
– [email protected]
• Write:
– “I’m being charged but can’t find my subscription. Cancel immediately.”
Block future charges;
• Contact bank:
– Block merchant or recurring payments
If charges continue;
Posting on Xolvie may speed up resolution.





