For the past two months, I have been repeatedly charged $19.99 every week by Shortmax Innovations, despite having canceled the subscription through my Google app and deleting the application. In total, approximately $100 has been taken from my account so far without my consent. I canceled the subscription in the Google Play settings about a month after the charges started and removed the app from my phone. When I check my Google Play account now, there is no active subscription listed for Shortmax Innovations, and there is no visible option for me to manage or stop this subscription. The only indication that I even have an account with you is that $19.99 continues to be deducted from my US Venmo Visa card every week. I request that these unauthorized charges be stopped immediately, that any active subscription linked to my details be fully canceled, and that the amounts taken after my cancellation in Google Play be refunded to my Venmo Visa card. I also ask for written confirmation explaining how this subscription was still able to charge me after I canceled and deleted the app.
I am being repeatedly charged by Shortmax Innovations for an app subscription or weekly membership that I never knowingly consented to and that I am unable to manage or cancel. The unauthorized charges started around 15 March and have continued up to the present, with a total of approximately $39.98...
I had a subscription to the ShortMax service from ShortMax Innovations through Google Play, which I canceled on December 22, 2025. Despite this cancellation, ShortMax Innovations has continued to charge my card $19.99 every week. Since canceling, I have been charged on the following dates: 12/26/202...
I have been experiencing ongoing billing problems with my ShortMax Innovations subscription, despite having cancelled it correctly. For about the past two months I have been charged multiple times in a week, every week, for a subscription that I no longer wish to use. Each charge is for $19.99 USD, ...
I purchased a VIP membership once through Shortmax Innovations via the Google Play Store. Afterward, I canceled the membership and disabled all subscriptions, yet charges continued to be deducted without my consent. On December 9 and December 15, my card was charged $19.99 each time, for a total of ...
I have a weekly subscription with Shortmax that I am unable to cancel. The app does not show any option to cancel, and Shortmax itself does not appear under my subscriptions in the Google Play Store, so I cannot stop the automatic payments from there either. This is my second week using Shortmax, an...
Comments