I have a Shortmax subscription that I have been trying to cancel, but there is no effective way to do so, and I am extremely frustrated with the situation. The service claims that the subscription can be cancelled through an iPhone, but instead Shortmax continues to take payments directly from my bank account via direct debit. There is no clear option or working prompt to cancel, and I cannot reach any customer service. Unwanted charges have been taken from my account multiple times, once a month since January, and the debits only appear on my online bank statement under the name “Shortmax” without any reference or subscription number. I have attempted to contact Shortmax via email, but I have received no response and still have no way to stop these charges through the company itself. I request that my Shortmax subscription be cancelled immediately and that all unwanted monthly charges taken from my bank account be refunded. I also expect written confirmation that the subscription has been terminated and that no further debits will be taken from my account.
I am writing to report an issue with an ongoing Shortmax subscription that I am unable to cancel, and that continues to charge me every week without my consent. I originally subscribed via the Apple App Store about a month ago, likely through a link within another app, but I am not completely sure h...
I recently discovered that I have an automatically renewing subscription with Shortmax, which is being charged directly to my bank card for 9.99 USD per week. I noticed this for the first time today, on March 2, 2026. The subscription does not appear under my Apple ID subscriptions, so I have no opt...
I started a weekly membership in the Shortmax app on Android through a special discounted offer. During the signup process, it was clearly stated that I could cancel the membership at any time. However, when I tried to cancel, I could not find any cancellation option in either the app or on the webs...
I purchased a one-week membership from Shortmax TV. Before the subscription period ended, I wanted to cancel it; however, because my Shortmax TV subscription does not appear in the email account I used to sign up, I was unable to cancel the membership in any way. Despite this, the subscription conti...
I purchased a weekly Pass Pro package in the Shortmax app and want to cancel my subscription, but there is no cancellation option anywhere in the app. I downloaded the app on my iPhone and made the payment directly within the app by entering my card details. The package shows an end date of December...
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