Shopee Task Platform Stole My Crypto Deposits and Compromised My Personal ID

I completed a total of 60 tasks as part of a task completion scheme I was directed to through Shopee. During these tasks, I was repeatedly requested to deposit funds under the pretext of "lucky orders." I made every requested payment until my accumulated balance reached $15,000. At that point, support told me I had to deposit an additional $2,000 to unlock withdrawals, which I also paid.

After finishing all tasks and making all requested deposits, customer service informed me that my balance would be transferred to my account within 45 to 60 days. When I questioned the delay, they claimed the waiting period was necessary due to the large sum involved. They then offered to expedite the payment to the next day if I paid to upgrade to a VIP membership, but I refused to send any more money because I no longer trusted the operation. I am currently completely unable to withdraw the $17,600 balance displayed on the platform.

During this process, they requested and obtained photos of the front and back of my government-issued ID, and I communicated with their representatives via WhatsApp and email. I made my initial deposits through a Bitcoin wallet and subsequent transfers from my Cointr account. Despite complying with all demands, I have not received my funds, and I am deeply concerned about the compromise of my personal identification details.

I demand a full refund from Shopee for all funds deposited into this system, along with an immediate resolution to this matter.