Shiny Force Has Not Provided My Return Authorization Code

I purchased a tracksuit from the Shiny Force website about a month ago. The product took more than two weeks to arrive, and when I received it, I found that the size was far too large for me, so I wanted to return it.

I need to obtain a return authorization code through the website, but since the only available option is to submit a written contact form, I tried using that method. I submitted the contact form several times, explaining that I wanted to return the product because the size was too large and requesting a refund. Although the forms showed that they had been “sent,” I never received any response, no return code was provided, and the return process was never started.

I request that the relevant department contact me urgently, accept my return, and refund the full amount I paid for the product.