I made a reservation for a friend of mine at the Sheraton Baku Intourist hotel via booking.com. I entered my credit card information into booking.com and confirmed the reservation. However, when he went to the hotel, they asked for cash and did not allow him to stay, saying that they did not charge ...
I made a reservation at Sheraton Hotels Ataköy, Istanbul for February 21–22 through a site called Stayforlong, which I found via Trivago. Unfortunately, due to severe weather, my scheduled meeting was canceled, and I now need to cancel the hotel booking as well. The major issue is that Stayforlong ...
I booked a stay at the Sheraton Ataköy Hotel for February 21–22, 2025, but due to severe weather, my scheduled meeting was cancelled. Naturally, I wanted to cancel my hotel reservation as well. I had made the booking through Trivago, which redirected me to a third-party site called Stayforlong. Unf...
We stayed at the Sheraton Istanbul Ataköy Hotel for 2 nights starting January 17. Upon check-out, we were suddenly asked to pay an extra ₺8,000, even though this charge was never mentioned anywhere during booking or check-in. We were assured this amount would be refunded immediately after check-out....
I stayed at the Sheraton Levent Istanbul Hotel from December 21–22 for one night. During check-in, a security deposit (authorization hold) was placed on my credit card, which is standard. However, it's now been 15 days, and the hold still hasn’t been released. I’ve called the hotel three times, and...