My Shein order is stuck in customs and I can't receive it. It was quite an expensive order, so I'm pretty frustrated about it. The packages are being sent back.
I have a question: How can I get a refund for items that haven't been delivered? I'd rather have the refund credited directly to my Shein wallet. Could someone who has experienced this lend me a hand?
Months ago, I placed an order with Shein, but my package still hasn’t arrived. I am incredibly frustrated as I cannot initiate a refund process because much of the system is in a foreign language, making it nearly impossible to navigate. I feel stuck and don’t know where to turn for assistance. I n...
I made a purchase using the SHEIN app and unfortunately, my items got stuck at customs. I asked for a refund, and after a careful evaluation, I was notified that the refund would be handled. Unfortunately, it's been more than a month since I made my request, but I still haven't received the refund. ...
My Shein package was returned overseas. When it arrived at my address, I wasn't home, so it was sent to Istanbul customs. I tried calling several times but couldn't get through. They sent my package back overseas. How can I get a refund? Will I be able to get my money back?
I placed an order on Shein, but since the total amount of my three separate packages exceeded 30€, I wasn't able to receive them from customs. Not only was I unable to collect the packages, but Shein still hasn't refunded me the money. It's incredibly frustrating that I can't even contact them by ph...
I placed four separate dress orders from Shein (Order Nos: PALTR0003241282YQ, PALTR0003241440YQ, PALTR0003241152YQ, PALTR0003241281YQ) and paid a total of $144. My orders have been stuck in customs since November 7th and none of them have been delivered to me. The delivery address is Mezitli, Mersin...
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