Stuck in Customs! High-Value Order Refund Difficulties at Shein

March 18, 2024 5:57 PM792

My Shein order is stuck in customs and I can't receive it. It was quite an expensive order, so I'm pretty frustrated about it. The packages are being sent back.

I have a question: How can I get a refund for items that haven't been delivered? I'd rather have the refund credited directly to my Shein wallet. Could someone who has experienced this lend me a hand?

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