Months ago, I placed an order with Shein, but my package still hasn’t arrived. I am incredibly frustrated as I cannot initiate a refund process because much of the system is in a foreign language, making it nearly impossible to navigate. I feel stuck and don’t know where to turn for assistance.
I need clear guidance on how to proceed with my refund request. Where do I apply for this? This situation is unacceptable, and I am losing trust in Shein's ability to handle customer service. Please help me resolve this issue and process my refund as soon as possible.
I placed an order with Shein four months ago, expecting it to arrive within a reasonable time frame. However, despite the long wait, I have neither received my order nor been issued a refund. This situation is increasingly frustrating, as I have already paid for the items and have the receipt as pro...
I made a purchase on Shein, but my package has not arrived, and I haven't received a refund either. This situation is completely unacceptable. I have no idea who to contact or how to resolve this issue. I spent my money expecting the products to be delivered on time, but instead, I am left frustrat...
I placed an order on Shein, but since the total amount of my three separate packages exceeded 30€, I wasn't able to receive them from customs. Not only was I unable to collect the packages, but Shein still hasn't refunded me the money. It's incredibly frustrating that I can't even contact them by ph...
It’s been over a month since Shein took more than ₺20,000 from me, and I still haven’t received my products or a refund! There’s no way to contact anyone—no phone number, no response at all. This is incredibly frustrating, and I feel completely helpless. I demand that Shein either refund my money im...
I placed an order and promptly canceled it prior to it being shipped. I was told that the refund would be processed within 30 minutes. However, even though Shein's account shows a "refund issued" status, I have yet to receive any payment. I submitted the refund request after canceling the order, bu...
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