I placed an order for over 400 lira from Shein. I requested a refund. The site says the money has been sent, but when I called the bank, they said Shein hadn't even submitted a request. I can't reach them. I don't understand when my money will be deposited, or if it's reliable. I can't find a customer service number either. I couldn't find any information about refunds.
When I tried to make a 400 TL purchase from Shein, it rejected my card but the money was withdrawn by Shein. I contacted both the bank and Shein, sent the receipt etc., and they brushed me off saying I need to talk to the bank. When I asked them to check again, they didn't even respond. It's definit...
Today, through a SHEIN-branded site, I was told that I would receive a work-related task and was asked to deposit ₺400. Even after making the payment, I wasn’t able to get my money back, and I was told that I needed to deposit more money. When I contacted SHEIN customer service, I was told, “You won...
In July, I made a purchase on Shein for around ₺7400, but nearly ₺8000 was withdrawn from my card. I immediately canceled the order within 10 minutes, expecting a refund. Months later, I’m still waiting. Shein’s website indicates the refund was completed, but my bank, Ziraat Bank, confirms no such r...
I placed two separate orders on Shein and requested refunds for both. My order numbers are GSO1WP358004WCB and GSO1WP358004CYS. However, only one of the refunds has been processed, while the other has not. On May 3, 2024, I was expecting the refund of ₺2,063, but no payment was ever deposited into ...
Hello there, I made a purchase from Shein on July 1st but decided to cancel it just an hour later. Even though my refund was supposed to be processed ...
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