I placed an order with Shein on August 15, with the tracking number EV0534**860CN. The items have still not arrived, and I’ve been informed that they are currently held in customs due to a change in regulations. I was told that I would need to hire a customs broker to retrieve my items, which I find unreasonable. I am requesting a full refund to my bank account as I am unable to receive my order under these circumstances. I kindly ask that my issue be resolved promptly as this situation has caused me significant inconvenience and frustration. Please process my refund as soon as possible.
I placed an order on Shein, but since the total amount of my three separate packages exceeded 30€, I wasn't able to receive them from customs. Not only was I unable to collect the packages, but Shein still hasn't refunded me the money. It's incredibly frustrating that I can't even contact them by ph...
I placed an order with Shein, but it's been 27 days, and I still haven't received my items. The expected delivery date has already passed by 2 days. The last update I received was on August 15, and since then, I haven't gotten any further notifications or updates. To make matters worse, when I place...
I placed an order with Shein (Order No: GSO1C459B002QR2), expecting delivery within the stated time frame. However, the package never arrived, and when I checked the tracking details, it still showed as undelivered with no further status updates. This delay has caused significant inconvenience, as ...
It has been about 10 days since I placed my order on Shein with the tracking number GS01QY01NN007FYE, and it still hasn’t arrived. Due to this delay—and because I find the $46 I paid for only three items quite high—I want to cancel this order and receive a full refund. Although I’ve tried to contac...
I placed an order on Shein (Order No: GS01CB60F006616P) and paid ₺1,167.19 in total. However, the tracking now shows a “delivery failed” status, and I have not received my products. Shein has not provided any details about which courier company is handling my package or where my items currently are....
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