I recently ordered a bottle of Dior Homme Intense perfume from Sephora's website, a departure from my normal Boyner preference. However, this endeavor was a colossal failure. Typically, with original fragrances, a few first sprays are expected to evacuate any air from the bottle before the aroma is released. However, when I opened the cap on this specific purchase, I was confronted with an unexpected problem. The scent had leaked and soaked into the cap. I first thought it was because of shipping issues, so I cleaned it up and stored it upright. To my dismay, the same leakage occurred the next day, and if I inverted the bottle, scent would trickle out. As a customer, I anticipated a high-quality product. I called out to request an exchange for an undamaged perfume after being dissatisfied with the encounter. If my complaint is not handled, I will not be afraid to exercise my legal rights. Sephora's customer service must step up and deliver on the quality that they offer.
I sent my Miss Dior perfume to Sephora on October 12 for a quality review because its longevity was disappointing. Despite being a loyal user of this perfume for years, this one barely lasts 10 minutes, leading me to suspect it might be counterfeit. On November 3, I received a call from the Bağdat S...
I recently purchased J’adore Eau de Parfum from Sephora’s online store, and from the moment I started using it, the spray nozzle has been faulty. It leaks, doesn’t spray properly, and often fails to mist as it should. At first, I tried to overlook it, but now the bottle’s paint is peeling, which is ...
I recently visited a Sephora store, where I tried and genuinely liked a few products. Impressed by their quality, I decided to purchase the same items from Sephora’s official online store during a promotion. However, when my order arrived, I was shocked by the stark difference between what I had tes...
I purchased a Burberry Hero EDP perfume from a Sephora store, and I am extremely disappointed. The perfume has absolutely no scent — not even immediately after applying it. Forget about longevity; the fragrance itself is nonexistent, almost as if I sprayed water on myself. It is outrageous consider...
My recent purchase of Chanel No 19 perfume from Sephora left me really disappointed. Despite the high price of ₺5,510 for three bottles, the liquid within seemed more like water than the rich Chanel fragrances that stick to the skin. The aroma fades away in 12-13 minutes, unlike Chanel's customary l...
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