5
Emily is very satisfied with the result
Resolved

Sensodyne Tube Contains Hardened Paste

Sensodyne Tube Contains Hardened Paste
Sensodyne Tube Contains Hardened Paste
Sensodyne Tube Contains Hardened Paste
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April 06, 2024 11:28 am
741
Emily's Thank You Message
“Thank you to Mr. Ismail, who sent the replacement.”

As a loyal user of Sensodyne toothpaste, I was shocked to find that my recent purchase from Migros had a completely different texture. The normally soft and velvety paste had turned into a hard, plastic-like substance, as if it had been left open and dried out.

This hardened texture made it extremely difficult to dispense from the tube. I had to squeeze it hard, and even then, it came out in small, uneven chunks. The paste also felt sticky and unpleasant in my hands.

Despite this unusual texture, the paste miraculously softened once it was in my mouth. However, the overall experience was far from satisfactory, especially considering the high price of ₺250.

April 08, 2024 11:51 am (2 days after complaint)
Emily
Emily
June 06, 2024 5:51 pm

Thank you to Mr. Ismail, who sent the replacement.

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