Peeling Corsair HS55 Ear Pads Prompt Customer Demand for Full Refund
The ear pads on the Corsair HS55 headset I purchased in-store from MediaMarkt have been peeling and tearing for about a year. Despite using the product regularly and carefully, I find it unacceptable that such severe deterioration occurred in such a short period.
I have the receipt and warranty documentation for the product, and I brought it to a MediaMarkt store regarding this issue. After processing my request, I was told that the 20-business-day evaluation period would expire on June 22, 2026, and that I needed to wait until then. However, this wait time is far too long, and I am left empty-handed due to a defective product.
Because I believe this issue stems from a manufacturing or quality defect, I demand to return the headset and receive a full refund of my payment. I request that my issue be resolved as soon as possible.
