Last week, I bought a Samsung TV, and on March 26, 2024, I submitted a request for the installation of my product. Unfortunately, I have yet to receive a response from the authorized service center. As of today, even after reaching out to Samsung customer service for the 4th time, I have yet to receive any response.
I'm about to file a second complaint against Samsung, which I never thought I'd have to do. We're in the process of replacing our TV, and on August 19, 2023, I started the process and paid the required fee. Despite being told that the new TV would be delivered within 20 days, I have yet to complete ...
On May 25, 2024, I bought the Samsung 65'' Neo QLED 8K QN800C TV from Samsung's website before it became available in Turkey. When the installation team arrived on June 5, 2024, they were unable to finish the setup despite claiming the TV was updating and would be operational in 30 minutes. After an...
My Samsung TV is still under warranty and the remote stopped working after 8 months. On March 4, 2024, the company promised to send us a new remote within 3 business days. But as of March 9, 2024, 6 business days later, there's still no sign of it being sent. Are they just spreading falsehoods? Or m...
I own a Samsung TV that has started shutting off by itself and won’t turn back on. I reported the issue to the authorized service two weeks ago, but I have yet to receive any follow-up. A few days ago, I received a phone call stating that the TV likely has a panel issue, and I was told the repair co...
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