Samsung 50Q60T TV Chronic Malfunction
"The reason I chose Samsung was its quality, and now I also distinguish it from other brands because of its after-sales services. They responded with a tradesman mentality. Even though my warranty had expired, my panel malfunction was fixed twice and I was not charged. +The customer representative lady personally took care of the situation and called each time to inform me that they were following up on the process. I especially appreciate this as well. Unlike the usual customer representative cases, it’s great that she was the only one following up on the issue. Note: +I bought 5 pieces of Samsung white goods this week, got carried away and bought for the other house too 😁 I hope we won’t be let down and your after-sales support continues..."