I bought a gray Samsung refrigerator, and I strongly advise others not to buy it or recommend it. The fridge is getting worse over time, with the exterior surface becoming full of holes. When it was still under warranty, we called for service, and they claimed that we had used chemicals on it, which is not true.
The problem has continued to get worse, with more and more black spots appearing every day. Even if chemicals had been used, they would at most leave marks—they would not cause the outer metal surface to develop holes.
Now that the warranty has expired, we can no longer take action, otherwise we would have filed a complaint with Consumer Rights authorities. I am sharing this so others can be aware—do not buy a gray Samsung refrigerator.
We bought a Samsung refrigerator on September 2, 2021. We've had consistent cooling issues and haven't been able to achieve the desired efficiency. We have to throw away perishable items that we buy on a regular basis because they spoil. When we contacted customer service, we were asked questions su...
I bought a Samsung refrigerator in 2021, and it stopped cooling after a year. I had to contact customer service, and it turns out that these kinds of problems are common with Samsung. They assured me that they would replace it if it happened again. I can't even use my Samsung fridge right now, and t...
I must share my harrowing experience with Samsung appliances. We all think Samsung is great until we make a purchase. After-sales support is non-existent. My 6-year-old Samsung refrigerator broke down on Friday, July 7, 2023. I immediately contacted their call center, pleaded countless times, and ma...
I thought I was buying a reliable, well-known brand when I bought a Samsung refrigerator, but now I wish I hadn't. The appliance has been making loud noises and vibrations from the start, which are strong signs that something is amiss. Even though I've asked for help several times, the problem hasn'...
My Samsung refrigerator model RT46K6000WW, purchased in 2019, failed to cool both the upper and lower compartments in 2021. Everything inside melted and spoiled. After contacting Samsung service, it was determined that the motor and compressor in the back needed to be replaced, which was completed. ...
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