When my Samsung RB50RS334SA/TR fridge, which is made of stainless steel and has a built-in combi boiler, was put in on January 19, 2023, I was very happy. But when it broke down on June 22nd, my excitement quickly turned to anger. When the repairman came on June 24, he found that the motor and inverter card, which are important parts of the fridge, had burned out. How could something like this happen to a brand-new, top-of-the-line refrigerator? All of my other appliances are Samsung, which is sad, but this experience has made me feel very bad. Even though they've called the service several times since Monday and say they've talked to the technicians, no one has done anything. I asked for a replacement because I'm worried that the same problems will keep coming up. Online research showed that customer reviews often mentioned an E10 error, which suggests that these models have a persistent problem. When a company that is supposed to be good doesn't help, it's very disappointing.
We had our Samsung RB46TS334SA Twin Cooling refrigerator installed in October 2020. Recently, the unit stopped cooling completely and displayed E6 and E10 error codes. We contacted Samsung's authorized service, and after their initial visit, they informed us a gas leak test would be needed—for which...
I have been using my Samsung RB50RS334WW refrigerator for about three years, and for the past three days it has completely stopped cooling. To resolve the issue, I contacted Samsung’s authorized service. After inspection, they told me that the control board had burned out and that the compressor nee...
On April 4, 2023, I reported a problem with my Samsung brand RL4323RBASP / TR model refrigerator, which was installed in July 2021. Based on the fault record, Samsung authorized service personnel called me on Saturday, April 8, 2023, the day I scheduled an appointment. The service personnel did not ...
On August 7th, we had our brand-new Samsung refrigerator installed. We noticed that its contents were melting soon after, so we called the service on August 23rd. When the technician arrived, he stated that the motor was not working properly. They promised to create a replacement request and promise...
I was pretty excited when I bought my Samsung refrigerator back on 11.11.2021. I thought I was getting a top-notch appliance that would last me for years to come. Boy, was I wrong! It's only been about a year, and already the cover is covered in rust. I mean, come on! did the right thing and report...
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