Samsung 58" Q60T QLED TV - Persistent Shadow Issues

Samsung 58" Q60T QLED TV - Persistent Shadow Issues
Samsung 58" Q60T QLED TV - Persistent Shadow Issues
Samsung 58" Q60T QLED TV - Persistent Shadow Issues
59

I've been really annoyed with my Samsung 58" Q60T QLED 4K UHD Smart TV lately. It shows dark shapes on white backgrounds, and these distortions are even more obvious on backgrounds with solid colors. I asked for a service inspection on July 4, 2023, to deal with the problem. After checking, the service technicians said that they didn't find any obvious issues when they tested it with their equipment. They told me that everything was fine. But the weird wavy lines on white backgrounds kept happening. This experience has been really frustrating. I thought the Samsung TV would work better, and it's disappointing that the problems haven't been fixed yet. I've lost confidence in the brand's quality. I can't help but wonder if these issues will ever be resolved. I'm still frustrated with my TV, and it seems like a lot of other people are dealing with the same problems.

October 23, 2023 10:30 AM (1 hour after complaint)

Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests regarding our products and services through the contact us section. Sincerely, Samsung Electronics Turkey

Comments

Similar Complaints

Resolved

Samsung QE50Q60T QLED TV Unusable Display After Limited Use

113

"The service performed a fault diagnosis, and the result was disappointing: the panel price is 22,000 TL. It is currently at the solution center; I hope the Samsung company stands by its product and replaces the panel. They claimed a 10-year screen warranty for the Samsung QLED TV, but what difference does that make for screen burn-in? If you are so confident in your screen, should we intentionally burn it? I don't understand; we will wait and see."

Samsung QE50Q60T QLED TV Unusable Display After Limited Use

Samsung TVs Break Soon After 2-Year Warranty

45

About 15-20 days after my purchase on June 25, 2021, of the Samsung QE50Q60TAUXTK 50" television, dead pixels started to...

Samsung QLED 65Q60B Screen Issues – Seeking Warranty Support

26

I purchased the Samsung 65Q60B QLED TV on September 7, 2022, after being assured that QLED screens have a longer lifespa...

Samsung Q60C QLED TV Clouding Complaint

213

On April 8, 2024, I purchased the Samsung Q60C QLED model television. Installation was done by Adana 4S service. Due to ...

Samsung Q60C QLED TV Clouding Complaint
Samsung Q60C QLED TV Clouding Complaint