Hello, My Samsung phone received two UI updates this month (May 2025), the most recent one being yesterday (May 30). After these updates, my phone has essentially become unusable. It doesn’t boot properly and constantly restarts. I have been a loyal Samsung user since the S8 series and have never experienced such a major failure after an update. I have always considered Samsung mobile devices to be more performant than iPhones. However, this issue has seriously changed my opinion. If you look at YouTube comments and user forums, you’ll see this is a widespread problem following the latest updates. I rely heavily on my phone for my work. In this state, I’m unable to work effectively, which puts me at risk of serious loss. I demand that this issue be resolved or that my damages be compensated. When I reached out for support, I was told to take the phone to a service center. However, the call was disconnected midway due to another unexpected restart. Please fix this issue caused by the latest UI updates — the restarts, freezing, and general instability — or provide appropriate compensation. I do not intend to leave my phone at a service center. Even if the repair doesn’t take a full month, I don’t have the time to wait even a single day due to my work obligations. I trust you will resolve this issue. I await your response.
After installing the One UI 8 update today (October 3, 2025) on my Samsung Galaxy A35 5G, my phone began experiencing serious performance issues. Before the update, the device worked perfectly, but now it constantly lags and freezes, and the battery drains extremely fast even when not in use. I tri...
After installing the September 2025 software updates on my Samsung Galaxy S22, the device started freezing unexpectedly and then continuously restarting in a bootloop. This issue has been ongoing for about a month. I’ve already performed a factory reset and cleared the cache partition, but nothing h...
Hello, I purchased a Samsung Galaxy S22 in 2023, and everything was working fine until a recent software update. After that update, my phone began to suffer from severe charging issues—it either doesn’t charge at all or charges extremely slowly. On top of that, the device now overheats quickly and d...
On October 12, 2025, I purchased a Samsung Z Fold 6 from Media Markt, and my device is still under warranty. After installing the latest One UI 8.0 update, I began experiencing a serious software issue. On October 13, 2025, while running two apps (Gemini and Google interface) side by side on the lar...
After installing the One UI 7 (Android 15) update, my Samsung S22 Ultra has become completely unusable. The device constantly crashes and freezes — the camera, gallery, keyboard, internet, QR code scanner, banking apps, and Wi-Fi have all stopped working. The phone reacts to my taps with a 30-second...
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