Salomon Shoes M101 Torn at Heels After 26 Days – No Support Provided

I purchased a pair of Salomon shoes (product code M101, L41385600) on October 29, 2024, but within just 26 days, both heels' inner back portions tore significantly. For a brand like Salomon, I expected better durability and quality. Despite reaching out to the company, they have refused to stand behind their product, leaving me disappointed and frustrated. This lack of accountability is unacceptable for such a reputable brand. I demand immediate action to address this issue, whether through repair, replacement, or a refund. Salomon must take responsibility for the poor quality of their product and provide a satisfactory resolution without further delay.