I purchased a pair of Salomon boots from The Moose Bay store, expecting high quality for the price. However, after just two hours of use, I noticed salt stains on the edges and mold-like spots on the fabric. I immediately returned the boots to the store, and they were sent for inspection.
I waited 15 days without any update, and only after visiting the store myself did I learn that my complaint was rejected. They admitted that similar issues had been approved for return before but refused to assist me. I paid ₺7000 for boots that became unwearable within hours. I demand a full refund or replacement. This is unacceptable customer service!
I purchased a pair of Salomon shoes, expecting durability and quality for the ₺7000 price tag. However, just 3-4 months after purchase, the heel area started tearing apart. Since the shoes were still under warranty, I sent them in for inspection, only to receive a rejection—they refused to cover the...
I purchased a pair of Salomon brand shoes for ₺7000 in July from the Karevi store at Forum Kayseri AVM. After 3-4 months of use, the back heel area of the shoes tore. I sent the shoes for inspection under warranty, but my claim was rejected. If you are going to make shoes with cheap fabric and not c...
I purchased a pair of Columbia shoes in May, expecting high quality, but instead, they developed a horrible odor and became unwearable. Despite my complaint, Columbia dismissed it with a careless inspection, claiming the issue was "not their fault" and refusing to take responsibility. To make matte...
I purchased a pair of Salomon shoes on October 8, 2023, expecting durability from a premium brand. However, just seven months later, the shoes started falling apart—the front section developed visible tears and stitching failures in multiple areas. I tried contacting Salomon customer service, but th...
I purchased the Columbia Hatana Max Outdry model shoes from the The Moosebay store at Akmerkez Mall, and used them for about 12 months for daily wear. However, the upper parts of both shoes quickly deformed and developed holes. At the time of purchase, I was told the product was under warranty, and ...
Comments